Connection Management

Your customers' activity data, shared on their terms

Wearable and app activity lives in Garmin, Apple Health, Coros, and other apps. With DashLX, customers choose to connect it to your brand and can turn it off anytime.

SOC 2 Type II
GDPR
CCPA
Customer-directed
Never sold
Zero-party by design

What zero-party data means at DashLX

Zero-party data is data a customer chooses to share with a brand. At DashLX, every connection starts with that choice and stays visible to the customer. Customers connect once through a branded flow on your site or in your app, and activity flows from then on.

Customer
Chooses to connect a device or app
→
DashLX
Secures the connection and handles consent management
→
Brand
Builds a relationship on real activity
↓
One connection, every team
Marketing & Loyalty
Activity-based rewards and well-timed outreach
Ecommerce
Replacement reminders and better recommendations
Product & Research
An always-on, brand-run wear-test community

One connection supports the research programs, events, loyalty rewards and personalized experiences each customer signs up for, so no team has to start from scratch.

Explore use cases →

What every DashLX connection has in common

Three things are true from the first tap.

A brand's consent screen on mobile, showing the brand connecting through DashLX, what the customer agrees to share, and DashLX's promise that data is never shared without explicit permission
1
Direct authorization

Built on direct consumer authorization, never brokered or purchased customer data.

2
Your own customers

Not a panel. These are your own customers, members, testers and people who join through your events and programs.

3
Transparent by default

Customers know their connection is handled by DashLX, on your brand's behalf.

Your customers' data

What data do customers share with brands?

Customers share activity from their devices and apps, like workouts, routes, and effort. DashLX adds context like weather, terrain, and activity location. The result is LX Data (Lived Experience Data): signals your systems can act on.

LX Data Label
The types of data a connected device or app can share with a brand through DashLX
From devices and apps
Activity
Activity type, distance, moving and total time, start and end time, time zone, pace and speed, elevation gain and loss
Location
GPS route and start/end location
Effort
Heart rate (min, max, average and time in each zone), cadence, power, total work, calories, training load and VO2 max estimates
Form
Stride length, ground contact time and other running-form metrics, from supported devices
Recovery
Sleep, heart rate variability and recovery trends, from supported devices
Activity history
With permission, past activity can come in when a customer connects, a year or more from some sources
Context DashLX adds
Weather
Temperature, humidity, wind speed, dew point, UV, precipitation and conditions (sun, clouds, etc.)
Terrain
Surface type (paved or unpaved) and climbs
Events
Recognizes when an activity was an event the program set up, like a marathon
Points of interest
Recognizes when an activity happens near a store, venue or event
Patterns over time
Habits
Activity frequency, mileage trends, personal bests, shifts between activity types
From the customer
Profile
Name, birthdate and email, as each program requires
For wear testers
Survey answers, such as wear duration and condition ratings, that testers add themselves

What you receive depends on the program a customer joins and the sources they connect. Coverage is strongest for walking, hiking and running, followed by cycling, swimming and court sports.

Connects with
Garmin
Apple Health
Coros
Fitbit
Polar
Suunto
Google Health
and more
Customer control

The DashLX Profile Page

Customers see and manage every connection in one place. They can add a device or remove access anytime, and the changes are applied instantly.

The DashLX Profile Page with numbered callouts: active device connections, an LX Feed of data in and out, options to link a data source, connected brand programs, and per-brand sharing permissions including a Stop Sharing option
1
All authorized connections in one place
2
Every activity coming in, as it's processed
3
Devices and apps send new data automatically
4
Which brands they're connected to
5
Add a device or remove access anytime
6
Control over which devices connect and which brands they share with
7
Changes apply instantly

Change a connection in seconds

Customers can stop sharing with a brand or remove a device whenever they like.

Three DashLX screens: the Profile showing connected brands and devices, a brand's permissions with options to keep sharing or stop sharing data, and a prompt to remove a Garmin device
Activation and Data Custody

How you use LX Data, and how it's protected

Never sold, never passed to other brands, your programs only

Have DashLX activate it for you, keep your own copy, or both. Either way, it follows what customers choose to share and never helps a competitor.

1
Never sold

The data goes only where the customer directs. It's never sold and never passed to other brands.

2
Activated by DashLX

By default, DashLX activates the data customers authorize, delivering signals, audiences and actions into your own systems within seconds, like a mileage milestone that triggers a reward.

3
Your programs, not a competitor's

What your members share powers your programs, and only yours.

4
Data Custody (optional)

A copy of the data customers allow and direct passes through to your own environment. You control and use that copy independently, under your own privacy policy. If a customer stops sharing or deletes their data, DashLX lets you know so you can handle your copy the same way.

Customer
Chooses which devices connect and which brands they share with
↓
DashLX
Secures the connection and activates the data
↓
Brand
Gets signals, audiences and actions in its own systems
↓
Data Custody (optional)
A copy delivered to your warehouse, CDP or data lake
Security & compliance

Secure by design, built for compliance

Enterprise-grade security, independently attested, with consent built into every connection.

GDPR and CCPA support: explicit consent, user-controlled sharing, access and deletion requests, data portability and international transfer safeguards.

Encryption

Data encrypted at rest and in transit.

MFA

Multi-factor authentication protects access.

Least-privilege access

Access limited to what each role needs.

Network isolation

Customer data sits on private networks, walled off from the public internet.

Subprocessor controls

Subprocessors managed under documented controls.

Training & incident response

Security training for every employee and documented incident-response procedures.

DashLX handles consent capture, opt-out, identity resolution and secure storage.

A fair exchange

For shoppers and testers

Connecting pays off for the people who share.

For shoppers
  • Points and VIP experiences
  • Better recommendations
  • Replacement reminders timed to real use
Two Stride Co screens: a Link Up challenge offering 500 points for connecting a wearable plus 10 points per mile logged, and a rewards screen showing 3,240 points and an unlocked 100-miles-in-October reward
For testers
  • Connect once, and activity flows hands-off
  • Each program shows on their Profile Page, and they can leave the same way they joined
  • Surveys arrive at activity milestones
Two Stride Co wear test screens: an invite to connect a wearable and get free gear to test with sharing turned on, and a 50-mile milestone survey asking how the cushioning is holding up